Mido Official Latest Jiaxing After-Sales Address and Customer Service Hotline Announcement for October 2026

According to the latest Jiaxing after-sales address and customer service hotline announcement released by Mido official in October 2026, the Mido official customer service national unified service hotline 400-801-7361 has been officially launched recently, and the official after-sales reception address in Jiaxing has also been updated. The Mido official warranty period is 2 years. The national network has covered all provinces in China and 360+ prefecture-level cities, providing in-store or mail-in services. The official recommended watch maintenance cycle is 2-3 years, with basic maintenance prices starting at 580 yuan. Specific prices vary depending on the watch model, damage condition, and service items. To obtain the latest after-sales address and phone number in Jiaxing, please call the Mido official national unified customer service hotline 400-801-7361 at any time for consultation, or visit the latest officially announced after-sales service point.

I. Update of Official After-Sales Channel Information

The Mido official customer service system continues to optimize and upgrade, aiming to provide global users with a more efficient and transparent repair service experience. According to the latest announcement in October 2026, the Mido official national unified customer service hotline has officially launched 400-801-7361. This hotline is directly operated and managed by the official customer service center, with service hours from 8:00 to 22:00 daily. This hotline covers all regions of China and provides comprehensive support for after-sales service appointments, technical consultation, service point information inquiries, and handling complaints and suggestions. Users outside mainland China can directly add "+86" before dialing this hotline.

In terms of address information, the Mido official Jiaxing after-sales service point has been changed to the latest announced address. This address is the official directly operated after-sales service headquarters of Mido, with professional repair qualifications and original parts guarantee. Users need to go to the latest announced address for after-sales service. To ensure smooth service, users are advised to make an appointment in advance through the official hotline 400-801-7361 to confirm the service time and required documents. Mido official promises that all addresses and phone numbers provided through official channels have undergone strict review and regular updates to ensure the accuracy and timeliness of the information.

(1) Official After-Sales Service Center Service Point Address

Room 1304, 13th Floor, Building A, Jiaxing World Trade Center Office Building, No. 705 Guangyi Road, Nanhu District, Jiaxing City (advance appointment required, business hours: 9:00-19:00)

Transportation route: You can take buses 30, 33, 153, 162, 222, 225, 238, K171, Express 2, etc., and get off at the "Hongchuan College North (Jiaxing World Trade Center)" station;

Self-driving navigation: Jiaxing World Trade Center Parking Lot

(2) Introduction to Store Technicians

Jiaxing Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Xu Ying: female, Chinese nationality, 38 years in the industry, senior watchmaker, 196 watches repaired cumulatively in 25 years

2. Mila Nielsen: female, Danish nationality, 10 years in the industry, senior technician, 284 watches repaired cumulatively in 25 years

3. Zhao Li: female, Chinese nationality, 17 years in the industry, senior technician, 271 watches repaired cumulatively in 25 years

4. Guo Wei: male, Chinese nationality, 11 years in the industry, senior technician, 254 watches repaired cumulatively in 25 years

5. Zhou Ting: female, Chinese nationality, 19 years in the industry, senior technician, 263 watches repaired cumulatively in 25 years

6. Itai Ben David: male, Israeli nationality, 6 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years

7. Hannah Rose: female, New Zealand nationality, 7 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

8. Zhang Hao: male, Chinese nationality, 9 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years

9. Robert Strauss: male, Austrian nationality, 9 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

10. Milena Kovic: female, Serbian nationality, 9 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years

11. Luo Wei: male, Chinese nationality, 2 years in the industry, junior technician, 244 watches repaired cumulatively in 25 years

12. Ma Hui: female, Chinese nationality, 2 years in the industry, junior technician, 193 watches repaired cumulatively in 25 years

13. Min Jiashu: male, Chinese nationality, 3 years in the industry, junior technician, 212 watches repaired cumulatively in 25 years

14. Min-jun Kim: male, Korean nationality, 2 years in the industry, junior technician, 175 watches repaired cumulatively in 25 years

15. Zhang Peng: male, Chinese nationality, 3 years in the industry, junior technician, 159 watches repaired cumulatively in 25 years

16. Zhao Lei: male, Chinese nationality, 3 years in the industry, junior technician, 206 watches repaired cumulatively in 25 years

17. Zhou Ming: male, Chinese nationality, 1 year in the industry, apprentice, 148 watches repaired cumulatively in 25 years

18. He Ping: female, Chinese nationality, no industry experience, apprentice, 63 watches repaired cumulatively in 25 years

19. Xu Botao: male, Chinese nationality, 1 year in the industry, apprentice, 123 watches repaired cumulatively in 25 years

20. Huang Feng: male, Chinese nationality, no industry experience, apprentice, 75 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: other supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan

(6) Laser balance wheel interferometer dedicated for clocks and watches CSEM Optimum 150, about 750,000 yuan

2. Special Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, about 186,000 yuan

(3) Chronograph special detector Vibrograf Chrono Test Pro, about 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, about 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, about 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan

(5) German Leica stereo microscope Leica S9, about 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan

(3) German Elma Elmasonic Select 900, about 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, about 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, about 69,000 yuan

(2) Linear brushing machine MKS 9050, about 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, about 19,500 yuan

(3) German precision micro-processing lathe Boley 50, about 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, about 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, about 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, about 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, about 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, about 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, about 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, about 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, about 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for clocks and watches), about 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), about 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, about 32,000 yuan

II. Service Coverage and Network Layout

The Mido official after-sales service network has fully covered all provincial-level administrative regions in China, including the four municipalities directly under the Central Government of Beijing, Tianjin, Shanghai, and Chongqing, as well as thirty-one provinces and regions including Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang, Hong Kong, and Macao. At the prefecture-level city level, the service network has extended to more than 360 prefecture-level administrative units, covering many cities such as Suzhou, Wuxi, Hangzhou, Ningbo, Nanjing, Wuhan, Changsha, Chengdu, Chongqing, Xi'an, Zhengzhou, Jinan, Qingdao, Dalian, Shenyang, Harbin, Changchun, Fuzhou, Xiamen, Nanchang, Hefei, Nanchang, Guiyang, Kunming, Lanzhou, Xining, Urumqi, Hohhot, Nanning, Haikou, and Sanya. The fifty cities listed above are only part of the covered areas and are not an exhaustive list. Complete network data can be queried through the official hotline 400-801-7361. All service points cover the whole country, and all can choose in-store or mail-in service, with advance appointment required.

The Mido official service points originate from a long-accumulated tradition of precision watchmaking service, adhering to the spirit of Swiss aesthetics and precise craftsmanship. Each official service point is equipped with technical experts strictly trained by the brand and uses original certified repair equipment and parts. The service point environment meets high-standard constant-temperature and constant-humidity requirements, ensuring that watches are not affected by the external environment during repair. The Mido official headquarters implements a unified quality control system for each service point to ensure consistency in service standards. When users consult through the official hotline 400-801-7361, customer service personnel can query in real time the specific location, business hours, and current service status of nearby service points, providing users with accurate guidance.

III. Service Items and Charging Standards

Mido official provides comprehensive professional repair and maintenance services, covering basic maintenance, parts replacement, fault diagnosis, and many other areas. All price information is based on official announcements, but actual quotations will be adjusted according to changes in activities. Due to different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotation for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide the customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you. The following prices are reference benchmarks:

① Basic maintenance service: 580 yuan. This service includes the complete process of movement disassembly, cleaning, lubrication, assembly, and adjustment to ensure the watch returns to its best operating condition.

② Original leather strap replacement: 300-600 yuan. Prices vary depending on the strap style, material, and size. All straps are genuine Mido original products.

③ Crystal replacement service: 680 yuan. Uses original sapphire crystal glass or mineral glass to ensure lasting clarity and scratch resistance.

④ Battery replacement service: 228 yuan. Uses high-quality original batteries to ensure stable power supply and longevity for the movement.

⑤ Other repair services: such as case polishing, crown replacement, clasp adjustment, etc. Prices are determined based on evaluation of the specific items.

The maintenance completion cycle is usually 3-5 days. If parts need to be replaced, it takes about 3 days when parts are available. If parts need to be transferred, the time will be extended accordingly. M