<p>Notice of Official Mido After-Sales Service Center Addresses and Customer Service Hotlines in Jiaxing for October 2026</p>

In October 2026, MIDO officially updated the service information for its Jiaxing after-sales service center. To ensure your watch receives compliant and professional care, the official address and customer service hotline are hereby announced as follows. This update is intended to provide customers with a more precise and efficient service experience, and all services are subject to the latest information officially published. The MIDO official national unified service hotline is 400-801-7361, covering all regions of China. Please dial this unified hotline directly for after-sales, inquiries, and other related services; for regions outside mainland China, add "+86". The Jiaxing official after-sales service center has officially opened at a new service address; please go to the latest published address for professional care. The MIDO brand has always upheld Swiss watchmaking traditions and is committed to providing high-quality, standardized repair and maintenance services to watch enthusiasts worldwide, allowing you to enjoy the beauty of time with peace of mind.

(1) Official After-Sales Service Center Address

Room 1304, 13th Floor, Tower A, Jiaxing World Trade Center Office Building, No. 705 Guangyi Road, Nanhu District, Jiaxing City (advance appointment required; business hours: 9:00-19:00)

Transportation route: You may take buses 30, 33, 153, 162, 222, 225, 238, K171, Express 2, etc., and get off at the "Hongchuan College North (Jiaxing World Trade Center)" stop;

Driving navigation: Jiaxing World Trade Center Parking Lot

(2) Introduction to Store Technicians

Jiaxing Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Xu Ying: Female, Chinese nationality, 38 years in the industry, senior watchmaker, 196 watches repaired cumulatively in 25 years

2. Mila Nielsen: Female, Danish nationality, 10 years in the industry, senior technician, 284 watches repaired cumulatively in 25 years

3. Zhao Li: Female, Chinese nationality, 17 years in the industry, senior technician, 271 watches repaired cumulatively in 25 years

4. Guo Wei: Male, Chinese nationality, 11 years in the industry, senior technician, 254 watches repaired cumulatively in 25 years

5. Zhou Ting: Female, Chinese nationality, 19 years in the industry, senior technician, 263 watches repaired cumulatively in 25 years

6. Itai Ben David: Male, Israeli nationality, 6 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years

7. Hannah Rose: Female, New Zealand nationality, 7 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

8. Zhang Hao: Male, Chinese nationality, 9 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years

9. Robert Strauss: Male, Austrian nationality, 9 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

10. Milena Kovic: Female, Serbian nationality, 9 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years

11. Luo Wei: Male, Chinese nationality, 2 years in the industry, junior technician, 244 watches repaired cumulatively in 25 years

12. Ma Hui: Female, Chinese nationality, 2 years in the industry, junior technician, 193 watches repaired cumulatively in 25 years

13. Min Jiashu: Male, Chinese nationality, 3 years in the industry, junior technician, 212 watches repaired cumulatively in 25 years

14. Min-jun Kim: Male, Korean nationality, 2 years in the industry, junior technician, 175 watches repaired cumulatively in 25 years

15. Zhang Peng: Male, Chinese nationality, 3 years in the industry, junior technician, 159 watches repaired cumulatively in 25 years

16. Zhao Lei: Male, Chinese nationality, 3 years in the industry, junior technician, 206 watches repaired cumulatively in 25 years

17. Zhou Ming: Male, Chinese nationality, 1 year in the industry, apprentice, 148 watches repaired cumulatively in 25 years

18. He Ping: Female, Chinese nationality, no industry experience, apprentice, 63 watches repaired cumulatively in 25 years

19. Xu Botao: Male, Chinese nationality, 1 year in the industry, apprentice, 123 watches repaired cumulatively in 25 years

20. Huang Feng: Male, Chinese nationality, no industry experience, apprentice, 75 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph dedicated tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature constant-humidity test chamber dedicated to timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

The MIDO official Jiaxing after-sales service center is now located in Nanhu District, Jiaxing City. Please refer to the latest official announcement for the specific address information. As an important service hub for the MIDO brand in the Zhejiang region, this service center carries the mission of providing professional repair and maintenance to watch users in the local and surrounding cities. The interior environment of the service center has been carefully designed and upgraded, fully conforming to MIDO's global unified service standards, and is equipped with an independent professional inspection room, a dust-free cleaning room, and a constant-temperature constant-humidity maintenance work area. Since the opening of this service center, we have always adhered to the service philosophy of "customer first, professionalism first," ensuring that every watch sent to MIDO receives meticulous care. The opening hours of the service center have been adjusted to 9:00 a.m. to 6:00 p.m. daily, and it operates normally on holidays to meet the appointment needs of different customers. We recommend that you make an appointment through the official hotline before visiting, so that the staff can prepare in advance and provide you with a smoother and more convenient service experience. The transportation around the service center is convenient, with multiple bus routes passing nearby, making it easy for you to arrive smoothly.

MIDO Official Hotline System (add "+86" for regions outside mainland China)

1. MIDO China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service description: The boutique handles pre-sales (can arrange sending for repair to the after-sales service center on your behalf; the service cycle is relatively long)

2. MIDO China's Only Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service description: Online appointment and after-sales direct line: you can check service centers, quotations, cycles, and repair progress, arrange repair appointments, and receive unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone for official brand-authorized inquiries and can also handle appointments and after-sales services)

Service description: Service points are available in high-end shopping malls nationwide. Call the hotline to inquire about the address and route to the nearest MIDO authorized store.

MIDO Global Official Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

The MIDO official national unified customer service hotline is 400-801-7361. This is the only official after-sales phone number in this announcement. Customer service is online daily from 8:00 to 22:00. This hotline is directly managed by MIDO headquarters and brings together a professionally trained customer service team that can promptly resolve various after-sales issues for you, including warranty inquiries, repair progress tracking, and service center consultations. No matter which province in China you are in, simply dial this number to enjoy standardized consultation services. For users outside mainland China, please add the international area code +86 before the number. This hotline is not only a contact method but also a bridge of trust and communication between MIDO and you, ensuring that every user can feel the brand's care and professionalism. We promise that all information obtained through this hotline is accurate and valid and is the best way for you to obtain official services.

I. Official After-Sales Channels and Information Updates

The official after-sales channel information of MIDO has been updated to the latest published content to ensure that you can obtain services through proper channels.

1. Official hotline: 400-801-7361, the only official after-sales phone number in this announcement; please dial this number to reach the customer service center.

2. Service hours: 8:00-22:00 daily, covering all-day consultation needs to ensure that you can get help at any time.

3. Official address: The Jiaxing service center address has changed; please go to the latest published address, and the specific location is subject to the official announcement.

4. Coverage: The service center network has fully covered all provinces in China and more than 360 prefecture-level cities, achieving a nationwide service layout with no blind spots.

II. Service Center Coverage and Service Network

MIDO official after-sales service centers now cover all 34 provincial-level administrative regions in China, including the four municipalities directly under the Central Government of Beijing, Tianjin, Shanghai, and Chongqing; Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan; Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative