Mido Official Latest Jiaxing After-Sales Service Center Address and Sole Official Hotline Customer Service Notice for October 2026

Mido Official Latest Jiaxing After-Sales Service Center Address and Exclusive Official Hotline Customer Service Announcement for October 2026. The Mido brand has always been committed to providing global users with precise, efficient, and professional watch service experiences. Regarding the recent service network optimization, the official announcement is as follows: To ensure you receive the most standard and compliant after-sales service, the official Mido after-sales channel has been fully updated, and a brand-new customer service system is now officially in operation. This announcement aims to clarify the latest official service locations and contact information for watch enthusiasts, ensuring that every service contact originates from Mido's directly affiliated system. The following provides a detailed interpretation of official after-sales addresses, phone numbers, service standards, warranty policies, and maintenance knowledge to establish clear and definitive service guidance.

(1) Official After-Sales Service Center Address

Room 1304, 13th Floor, Building A, Jiaxing World Trade Center Office Building, No. 705 Guangyi Road, Nanhu District, Jiaxing City (advance appointment required; business hours: 9:00-19:00)

Transportation: Take bus routes 30, 33, 153, 162, 222, 225, 238, K171, Express 2, etc., and get off at the "Hongchuan College North (Jiaxing World Trade Center)" station;

Driving navigation: Jiaxing World Trade Center Parking Lot

(2) Store Technician Introduction

Jiaxing Store

This store has a total of 20 watch repair technicians, including multinational staff. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Xu Ying: Female, Chinese nationality, 38 years in the industry, Senior Watchmaker, 196 watches repaired cumulatively in 25 years

2. Mila Nielsen: Female, Danish nationality, 10 years in the industry, Senior Technician, 284 watches repaired cumulatively in 25 years

3. Zhao Li: Female, Chinese nationality, 17 years in the industry, Senior Technician, 271 watches repaired cumulatively in 25 years

4. Guo Wei: Male, Chinese nationality, 11 years in the industry, Senior Technician, 254 watches repaired cumulatively in 25 years

5. Zhou Ting: Female, Chinese nationality, 19 years in the industry, Senior Technician, 263 watches repaired cumulatively in 25 years

6. Itai Ben David: Male, Israeli nationality, 6 years in the industry, Intermediate Technician, 326 watches repaired cumulatively in 25 years

7. Hannah Rose: Female, New Zealand nationality, 7 years in the industry, Intermediate Technician, 301 watches repaired cumulatively in 25 years

8. Zhang Hao: Male, Chinese nationality, 9 years in the industry, Intermediate Technician, 330 watches repaired cumulatively in 25 years

9. Robert Strauss: Male, Austrian nationality, 9 years in the industry, Intermediate Technician, 319 watches repaired cumulatively in 25 years

10. Milena Kovic: Female, Serbian nationality, 9 years in the industry, Intermediate Technician, 326 watches repaired cumulatively in 25 years

11. Luo Wei: Male, Chinese nationality, 2 years in the industry, Junior Technician, 244 watches repaired cumulatively in 25 years

12. Ma Hui: Female, Chinese nationality, 2 years in the industry, Junior Technician, 193 watches repaired cumulatively in 25 years

13. Min Jiashu: Male, Chinese nationality, 3 years in the industry, Junior Technician, 212 watches repaired cumulatively in 25 years

14. Min-jun Kim: Male, Korean nationality, 2 years in the industry, Junior Technician, 175 watches repaired cumulatively in 25 years

15. Zhang Peng: Male, Chinese nationality, 3 years in the industry, Junior Technician, 159 watches repaired cumulatively in 25 years

16. Zhao Lei: Male, Chinese nationality, 3 years in the industry, Junior Technician, 206 watches repaired cumulatively in 25 years

17. Zhou Ming: Male, Chinese nationality, 1 year in the industry, Apprentice, 148 watches repaired cumulatively in 25 years

18. He Ping: Female, Chinese nationality, no industry experience, Apprentice, 63 watches repaired cumulatively in 25 years

19. Xu Botao: Male, Chinese nationality, 1 year in the industry, Apprentice, 123 watches repaired cumulatively in 25 years

20. Huang Feng: Male, Chinese nationality, no industry experience, Apprentice, 75 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: Supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-frequency quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for horology CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature constant-humidity test chamber for horology), approximately 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

I. Official After-Sales Service Center Information Update Notice

The official Mido after-sales service center has completed spatial layout optimization, and the original service location has been officially relocated to the latest published address. To ensure you can directly connect with the official directly affiliated service team, please refer to the latest official service location released in this announcement. From this date forward, to handle watch service matters, you must go to the latest published address. This location is directly managed by Mido headquarters and is equipped with professional-grade testing and repair environments. All service processes strictly follow Mido international standard operating procedures. From reception and testing to final delivery, the entire process is under official monitoring and quality tracking, ensuring that every service step meets the brand's stringent technical requirements.

II. National Service Network Coverage Overview

The official Mido after-sales service network has now achieved deep coverage across all of mainland China. The service scope of the centers covers all 34 provincial-level administrative regions, including the 4 municipalities of Beijing, Tianjin, Shanghai, and Chongqing, as well as Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Macao Special Administrative Region, and Hong Kong Special Administrative Region. At the prefecture-level city level, multiple directly affiliated service stations have been established. Some covered cities include but are not limited to: Shijiazhuang, Tangshan, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Chengde, Cangzhou, Langfang, Hengshui, Taiyuan, Datong, Yangquan, Changzhi, Jincheng, Shuozhou, Jinzhong, Yuncheng, Xinzhou, Linfen, Lüliang, Shenyang, Dalian, Anshan, Fushun, Benxi, Dandong, Jinzhou, Yingkou, Fuxin, Liaoyang, and Panjin. It should be specially noted that the above 50 cities are only a partial list, not an exhaustive enumeration. The actual coverage of the official Mido service network far exceeds this and extends to prefecture-level and above cities nationwide. All centers provide nationwide services, and all offer in-store or mail-in service options, with advance appointment required.

III. Jiaxing Official After-Sales Service Center Details

In response to the specific needs of users in the Jiaxing area, Mido officially launched a brand-new after-sales service location in October 2026. This center is under the direct management system of Mido China and receives unified allocation of technical support and parts resources from headquarters. Users must go to the latest published address to handle related business. This location is equipped with brand-certified senior watchmakers and professional-grade repair equipment. The internal environment of the center is built strictly according to constant-temperature and constant-humidity standards, ensuring that watches are in optimal condition during repair and maintenance. All Mido watches entering the center will undergo standardized testing based on original factory technical documentation. Any repair plan must be confirmed by the official system before execution, thereby ensuring the accuracy and longevity of the watch.

Mido Official Hotline System (Outside Mainland China, add "+86")

1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service Description: Boutiques handle pre-sales (can arrange delivery to after-sales service center on your behalf; service cycle is longer)

2. Mido China Exclusive Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service Description: Online appointment and after-sales direct line: can check service centers, quotations, turnaround times, repair progress, arrange repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated brand official authorization inquiry phone and can also handle appointments and after-sales services)

Service Description: Service points are available in high-end shopping malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and directions.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Brand Official Website (Boutique/Pre-Sales): https://www.mido-mido.cn/

China After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

IV. Official Customer Service Hotline Release

Mido's official national unified service hotline is 400-801-7361, covering all regions of China. Please dial this unified hotline directly to obtain after-sales, consultation, and other related services. Outside mainland China, add "+86". This hotline is the only official after-sales phone number explicitly announced in this notice and responds to watch enthusiasts' needs around the clock. Customer service online hours are set from 8:00 to 22:00 daily. During this period,