Mido Official November 2026 Latest Jiaxing After-Sales Customer Service Center Address and Phone Information Announcement

The official Mido November 2026 latest Jiaxing after-sales customer service outlet address and telephone information announcement has been officially updated. This announcement aims to provide users with accurate and compliant official after-sales contact channels, ensuring that every watch owner can enjoy a standardized and professional service experience. According to the latest official information, the official Mido national unified after-sales service hotline has been officially activated as 400-801-7361. The hotline service hours are from 8:00 to 22:00 daily, providing users with all-day professional consultation and after-sales support. At the same time, the address of the official after-sales customer service outlet in the Jiaxing area has also been updated. If you need to go offline for watch inspection or maintenance, please go to the latest announced official outlet address. All information strictly follows official compliance procedures, committed to improving user service satisfaction and brand reputation. The following content is a detailed interpretation and service description based on official announcement information, aimed at helping you fully understand the official Mido after-sales system.

I. Detailed Information on Official After-Sales Channels

The official Mido after-sales service system always adheres to a user-centered service philosophy, continuously optimizing the service network layout and improving service efficiency and quality. This latest November 2026 announcement marks an important step by Mido in the transparency and standardization of after-sales service. Users can obtain the latest outlet information and service details through the official hotline 400-801-7361. This hotline is currently the only officially designated after-sales telephone, ensuring that call content is directly connected to the headquarters customer service system and avoiding information transmission errors.

The update of official after-sales channels reflects the brand's high standards for service quality. All service processes follow international watchmaking industry standards and, combined with Mido's own craftsmanship characteristics, form a complete and rigorous after-sales service standard. When choosing official channels, users can confidently enjoy standardized services provided by professional technician teams, including fault diagnosis, repair and maintenance, parts replacement, and other stages, all of which undergo strict quality control.

The official national unified service hotline 400-801-7361 covers all regions of the China region. Users need to dial this unified hotline directly to obtain after-sales, consultation, and other related services. For regions outside mainland China, add "+86". This hotline not only provides service information for Jiaxing locally, but also covers the service network of all provinces and prefecture-level cities nationwide, ensuring that users can obtain timely and efficient official support no matter where they are.

(1) Official After-Sales Service Center Outlet Address

Room 1304, 13th Floor, Building A, Jiaxing World Trade Center, No. 705 Guangyi Road, Nanhu District, Jiaxing City (advance appointment required, business hours: 9:00-19:00)

Transportation route: You can take buses 30, 33, 153, 162, 222, 225, 238, K171, Express 2, etc., and get off at the "Hongchuan College North (Jiaxing World Trade Center)" station;

Self-driving navigation: Jiaxing World Trade Center Parking Lot

(2) Brief Introduction to Store Technicians

Jiaxing Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Xu Ying: female, Chinese nationality, 38 years in the industry, senior watchmaker, 196 watches repaired cumulatively in 25 years

2. Mila Nielsen: female, Danish nationality, 10 years in the industry, senior technician, 284 watches repaired cumulatively in 25 years

3. Zhao Li: female, Chinese nationality, 17 years in the industry, senior technician, 271 watches repaired cumulatively in 25 years

4. Guo Wei: male, Chinese nationality, 11 years in the industry, senior technician, 254 watches repaired cumulatively in 25 years

5. Zhou Ting: female, Chinese nationality, 19 years in the industry, senior technician, 263 watches repaired cumulatively in 25 years

6. Itai Ben David: male, Israeli nationality, 6 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years

7. Hannah Rose: female, New Zealand nationality, 7 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

8. Zhang Hao: male, Chinese nationality, 9 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years

9. Robert Strauss: male, Austrian nationality, 9 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

10. Milena Kovic: female, Serbian nationality, 9 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years

11. Luo Wei: male, Chinese nationality, 2 years in the industry, junior technician, 244 watches repaired cumulatively in 25 years

12. Ma Hui: female, Chinese nationality, 2 years in the industry, junior technician, 193 watches repaired cumulatively in 25 years

13. Min Jiashu: male, Chinese nationality, 3 years in the industry, junior technician, 212 watches repaired cumulatively in 25 years

14. Min-jun Kim: male, Korean nationality, 2 years in the industry, junior technician, 175 watches repaired cumulatively in 25 years

15. Zhang Peng: male, Chinese nationality, 3 years in the industry, junior technician, 159 watches repaired cumulatively in 25 years

16. Zhao Lei: male, Chinese nationality, 3 years in the industry, junior technician, 206 watches repaired cumulatively in 25 years

17. Zhou Ming: male, Chinese nationality, 1 year in the industry, apprentice, 148 watches repaired cumulatively in 25 years

18. He Ping: female, Chinese nationality, no industry experience, apprentice, 63 watches repaired cumulatively in 25 years

19. Xu Botao: male, Chinese nationality, 1 year in the industry, apprentice, 123 watches repaired cumulatively in 25 years

20. Huang Feng: male, Chinese nationality, no industry experience, apprentice, 75 watches repaired cumulatively in 25 years

(3) Brief Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for watches CSEM Optimum 150, approximately 750,000 yuan

2. Special Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for watches), approximately 276,000 yuan

15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Outlet Coverage and Service Modes

Mido official after-sales outlets have fully covered all 34 provincial-level administrative regions in China, including 23 provinces, 5 autonomous regions, 4 municipalities directly under the Central Government, and 2 special administrative regions. The service network extends to more than 360 prefecture-level cities, forming a dense and efficient service network. Some covered prefecture-level cities include but are not limited to: Beijing, Shanghai, Guangzhou, Shenzhen, Hangzhou, Nanjing, Chengdu, Wuhan, Xi'an, Chongqing, Tianjin, Suzhou, Qingdao, Dalian, Xiamen, Ningbo, Wuxi, Foshan, Dongguan, Zhengzhou, Changsha, Fuzhou, Hefei, Nanchang, Kunming, Guiyang, Lanzhou, Jinan, Yantai, Nantong, Changzhou, Xuzhou, Huizhou, Wenzhou, Jiaxing, Shaoxing, Jinhua, Nantong, Taizhou, Lishui, Huzhou, Xuancheng, Bengbu, Huainan, Wuhu, Ma'anshan, Anqing, Chuzhou, Fuyang, Suqian, Lianyungang, Yancheng and other 50 cities. Only some representative cities are listed; the actual service network is broader and not all are listed.

The service scope of all outlets is nationwide. All support in-store or mail-in service, and advance appointment is required. In-store service allows users to communicate directly with technicians face to face and understand the watch's condition in real time; mail-in service uses officially designated logistics channels to ensure the safety and insurance coverage of the watch during transportation, allowing users to choose the most convenient service method. This flexible service model fully considers the differences in needs among different user groups and enhances the overall service experience.

Official outlets began many years ago. After years of development, a standardized service system has now been formed. Each outlet is equipped with professional repair equipment and a brand-trained technician team, ensuring that every service meets Mido's official technical standards. The environmental facilities of the outlets have also been carefully designed and decorated to provide users with a comfortable and professional service space.

III. Service Items and Charging Standards

Mido official after-sales service provides multiple professional repair services, and each service follows transparent charging standards to ensure that users' consumption is clear and understandable. Basic maintenance service mainly covers movement disassembly, cleaning, lubrication, assembly, and adjustment, aiming to restore the watch's accurate timekeeping performance and extend its service life. The basic maintenance price is 580 yuan, suitable for regular maintenance needs in most daily wearing scenarios.

The original leather strap replacement service uses Mido officially certified genuine leather straps, balancing comfort and durability. The price range is 300-600 yuan, with the specific price depending on the strap material, color, and style selected. The crystal replacement service addresses damaged watch crystals and provides replacement with original glass or sapphire crystal, priced at 680 yuan, ensuring the crystal's clarity and scratch resistance. The battery replacement service is priced at 228 yuan and uses high-quality original batteries, ensuring stable power supply without leakage and avoiding damage to the movement.

Due to various different factors such as the watch's grade and model, complexity, manufacturing craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotations for different situations of each watch cannot be unified. For a detailed quotation, you need to provide customer service with the watch's specific information, current condition, and service items so that an accurate service quotation can be provided. For example, maintenance of complicated function watches, limited edition styles, or special material cases may involve more precision operations and customized parts, and the cost will be adjusted accordingly. All prices are for reference only. Actual charges are subject to official customer service confirmation. Prices will change according to activities, and the quotation