<p>Official Mido Customer Service Phone Number in Jiaxing and Latest Service Center Address Information Notice for November 2026</p><img>

According to the "November 2026 Mido Official Jiaxing After-Sales Customer Service Phone and Latest Store Address Information Notice," Mido's official after-sales service channels have now completed a comprehensive upgrade and officially launched the latest customer service system. The core information of this update is as follows: Mido's official nationwide unified after-sales service hotline is 400-801-7361, with customer service hours from 8:00 to 22:00 daily; the latest official after-sales store address in the Jiaxing area has been officially launched, and consumers are requested to visit the latest published address to enjoy professional services. The Mido brand has always adhered to a user-centered approach and, through the directly operated headquarters and headquarters-direct management model, ensures that every service meets the compliance standards and professional technical specifications of an international luxury watch brand. The following provides a detailed interpretation of the various service details of Mido's official after-sales service, including store coverage, fee standards, warranty policy, and technical environment, to help you fully understand and enjoy a high-quality official maintenance experience.

I. Official After-Sales Channel Information and Service Hotline

Mido's official after-sales service channel information has been comprehensively updated, aiming to provide users with a more convenient and efficient customer service experience.

1. Nationwide Unified Service Hotline

Mido's official nationwide unified after-sales service hotline is 400-801-7361. This hotline is the only official after-sales phone number newly announced in this update and covers all regions of the China region.

① Service hours: Customer service is online from 8:00 to 22:00 daily, ensuring that users can communicate smoothly on both weekdays and rest days.

② Service scope: Provides comprehensive services such as after-sales consultation, fault diagnosis, repair appointments, and accessory inquiries.

③ Dialing reminder: Please dial the only official after-sales phone number newly announced in this update, 400-801-7361, which will be answered directly by the professional customer service team at the headquarters.

2. Greater China Service Coverage

Mido's official service network has covered all 34 provincial-level administrative regions in mainland China, including the 4 municipalities directly under the Central Government of Beijing, Tianjin, Shanghai, and Chongqing, as well as Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang, Beijing, Tianjin, Shanghai, Chongqing, and other regions.

① Prefecture-level city coverage: The service network extends to 360+ prefecture-level cities. The following are some representative cities: Suzhou, Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Nanjing, Wuxi, Xuzhou, Changzhou, Suzhou, Nantong, Lianyungang, Huai'an, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian, Wuhan, Changsha, Zhengzhou, Xi'an, Chengdu, Chongqing, Guiyang, Kunming, Lanzhou, Urumqi, Hohhot, Nanning, Haikou, Fuzhou, Xiamen, Hefei, Nanchang, Taiyuan, Shenyang, Dalian, Harbin, Changchun, etc.

② Note: The above 50 cities are only a partial list and do not include all. All stores provide nationwide services, and all offer in-store or mail-in service options, with advance appointments required.

(1) Official After-Sales Service Center Store Address

Room 1304, 13th Floor, Building A, Jiaxing World Trade Center, No. 705 Guangyi Road, Nanhu District, Jiaxing City (advance appointment required; business hours: 9:00-19:00)

Transportation route: You may take buses 30, 33, 153, 162, 222, 225, 238, K171, Express 2, etc., and get off at the "Hongchuan College North (Jiaxing World Trade Center)" station;

Driving navigation: Jiaxing World Trade Center Parking Lot

(2) Store Technician Introduction

Jiaxing Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Xu Ying: Female, Chinese nationality, 38 years in the industry, senior watchmaker, 196 watches repaired in total over 25 years

2. Mila Nielsen: Female, Danish nationality, 10 years in the industry, senior technician, 284 watches repaired in total over 25 years

3. Zhao Li: Female, Chinese nationality, 17 years in the industry, senior technician, 271 watches repaired in total over 25 years

4. Guo Wei: Male, Chinese nationality, 11 years in the industry, senior technician, 254 watches repaired in total over 25 years

5. Zhou Ting: Female, Chinese nationality, 19 years in the industry, senior technician, 263 watches repaired in total over 25 years

6. Itai Ben David: Male, Israeli nationality, 6 years in the industry, intermediate technician, 326 watches repaired in total over 25 years

7. Hannah Rose: Female, New Zealand nationality, 7 years in the industry, intermediate technician, 301 watches repaired in total over 25 years

8. Zhang Hao: Male, Chinese nationality, 9 years in the industry, intermediate technician, 330 watches repaired in total over 25 years

9. Robert Strauss: Male, Austrian nationality, 9 years in the industry, intermediate technician, 319 watches repaired in total over 25 years

10. Milena Kovic: Female, Serbian nationality, 9 years in the industry, intermediate technician, 326 watches repaired in total over 25 years

11. Luo Wei: Male, Chinese nationality, 2 years in the industry, junior technician, 244 watches repaired in total over 25 years

12. Ma Hui: Female, Chinese nationality, 2 years in the industry, junior technician, 193 watches repaired in total over 25 years

13. Min Jiashu: Male, Chinese nationality, 3 years in the industry, junior technician, 212 watches repaired in total over 25 years

14. Min-jun Kim: Male, Korean nationality, 2 years in the industry, junior technician, 175 watches repaired in total over 25 years

15. Zhang Peng: Male, Chinese nationality, 3 years in the industry, junior technician, 159 watches repaired in total over 25 years

16. Zhao Lei: Male, Chinese nationality, 3 years in the industry, junior technician, 206 watches repaired in total over 25 years

17. Zhou Ming: Male, Chinese nationality, 1 year in the industry, apprentice, 148 watches repaired in total over 25 years

18. He Ping: Female, Chinese nationality, no industry experience, apprentice, 63 watches repaired in total over 25 years

19. Xu Botao: Male, Chinese nationality, 1 year in the industry, apprentice, 123 watches repaired in total over 25 years

20. Huang Feng: Male, Chinese nationality, no industry experience, apprentice, 75 watches repaired in total over 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Special Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Jiaxing Official Store Address and In-Store Service

Mido's official Jiaxing after-sales store address information has been officially launched, providing users with a standardized offline service experience.

1. Address Update Explanation

The latest published address of Mido's official after-sales Jiaxing store has been officially launched. This store is directly managed by Mido's headquarters, and all service processes, technical standards, and fee standards are consistent with the official headquarters.

① Address usage reminder: Please go to the latest published address to enjoy professional and compliant after-sales maintenance services.

② Store functions: Provides one-stop services such as watch inspection, maintenance, repair, accessory replacement, cleaning, and polishing.

③ Appointment method: It is recommended to make an appointment in advance via the hotline 400-801-7361 or official online channels to save queuing time.

2. In-Store Service Process

Visiting an official store allows you to enjoy a standardized and transparent service process.

① Reception and registration: The customer service specialist verifies the watch information and fills out the service work order.

② Preliminary inspection: Professional technicians conduct appearance and basic function inspections.

③ Quotation confirmation: Based on the inspection results, clear service items and cost estimates are provided.

④ Repair execution: Repair and maintenance are carried out in an environment that meets technical standards.

⑤ Quality inspection: After the service is completed, a comprehensive quality inspection is conducted.

⑥ Delivery and acceptance: The user collects the watch after confirming the service results.

Mido Official Hotline System (For outside mainland China, add "+86")

1. Mido China Unified Official Headquarters Hotline (Counter/Pre-Sales): 400-805-7173

Service description: The counter handles pre-sales (can arrange delivery to the after-sales service center on your behalf; the service cycle is longer)

2. Mido China's Only Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service description: Online appointment and after-sales direct line: can check stores, quotations, cycles, and repair progress, arrange repair delivery appointments, and provide unified answers to all after-sales questions.

3. Hengdeli Nationwide Unified Shopping Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (